Who wants to learn about another one of Cleanville's professional services?? Today's topic is the stone restoration and polishing service that Cleanville Carpet, Rug, & Stone Care offers in the Salt Lake valley and surrounding areas. We have been in the stone cleaning, sealing, and restoration business for over 20 years and can handle many of the common issues related to stone maintenance and repairs. We are outfitted to work on travertine, marble, limestone, slate, granite, and many others! The stone restoration services we offer are: Polishing Honing Etching and scratch removal Cleaning Sealing Travertine hole filling For old, scuffed and scratched floors - our polishing services restore the shine and beauty of the stone and will brighten up any interior space! We can do commercial or residential jobs and treat every floor with the utmost care. We prep the areas around the floor by taping off baseboards and wood borders, laying down drop cloths and floor mats, and putting up wet floor signs and caution tape. The polishing process is a wet polish and is dust free, which means your home or business is going to be left with a clean and beautiful floor and no dust to clean up! Call us today for an estimate and with any questions you might have! https://cleanvillecarpetcare.com/carpet-cleaning-services-salt-lake-city/natural-stone-cleaning-salt-lake-city/
As April approaches, Spring cleaning is on everyone's minds... There is no better feeling than starting off the warmer months with a fresh, clean, and happy home! While many people prefer to do their own cleaning, there are some messes that need the help of professionals. This is where a phone call to Cleanville Carpet, Rug, & Stone Care makes your life and chore list much easier! But Cleanville just cleans carpet right? Wrong! Cleanville is a full service cleaning company. You name it - we can clean it. If we cannot, then we can refer someone who can and is at our level of excellence! Let's say your spring cleaning list looks something like this: Clean the carpets Clean the tile or stone floors Clean the upholstery Clean the hardwood or laminate floors Clean the Oriental or area rugs Clean the concrete garage floor Clean the shower tile or stone Clean the car mats Clean the matresses etc... The good news: One call to Cleanville and your list is taken care of. Not only can we clean all of those items or surfaces, we can protect or seal them as well! With our proven customer service record backed by over 60 "5 star" Google reviews, you can have the peace of mind knowing that your home is in good hands. So don't sweat the spring cleaning, just pick up the phone and call the experts at 801-488-0088!
What is the difference between good customer service and great customer service? There is no quick or simple answer. It takes years of learning what gets customer satisfaction ratings to be the highest possible and keeps those clients coming back. However, there are a few things we do at Cleanville carpet, rug, and stone care that have been proven to get us 5 star Google reviews and the most loyal clients in the business! One of the most important things we do is communicate with our clients before, during, and after the service we provide. This includes: - taking the original call and getting all the relevant details of the client's concerns - giving the clients a reminder call a day or two before their appointment - calling clients 30 minutes ahead of the appointment to let them know when to expect us - explaining our process and how to care for your carpet after we clean it at the time of service - a follow up call the day after the service to make sure our service met and exceeded the client's expectations - reminder emails after one year since the date of cleaning to help our clients remember our services may be needed again Besides communication very thoroughly with our clients, we strive for providing the best cleaning service experience in our industry. We have invested a ton of time and money into making sure our technicians are highly trained, have the best equipment available, and are prepared to provide solutions for our client's unique problems. If our technicians do not know an answer to a problem, they will consult with one of our Master Textile Cleaner certified managers to come up with [...]
You just got home from a dinner at your favorite restaurant and you walk down to the basement to do some laundry... Much to your surprise, you step into an inch of water when you reach the bottom of the stairs! So what is the first thing you should do? Depending on the situation, the first thing to find is the source of the water. Some common ones include, but are not limited to: toilet backups, hot water heater leaks, corroded pipes, burst hose bibs, window well leaks, cracks in the foundation, floor drain backups, and loose connections on a washing machine. Once you find the water source, you need to try to stop the leak if possible. That may require turning off the water main valve inside your home, or the one outside in the ground by the street. Sometimes it is necessary to call your city water municipality's emergency number to get them to shut it off. Your next step is to assess the damage done by the water loss and decide how to get it remediated. In the state of Utah, the homeowner has the choice of who they call to do their flood cleanup. It is not up to the insurance company. However, it is a good idea to contact your insurance representative ASAP to find out what your policy covers. We would also highly recommend taking pictures of everything affected by the water loss, including your personal items and damage to the home. So the next question is when do you need professional help? Not all water losses require calling a restoration company. For a small fresh water leak, a homeowner can sometimes get the carpet and pad dried themselves [...]
Back in 1995, when Cleanville opened its doors for business, our focus was on carpet cleaning. Since then, we have expanded into nearly every area of commercial and residential cleaning. These other services include Tile & Grout cleaning, Upholstery cleaning, Natural Stone Cleaning, Natural Stone Polishing, Flood Damage Restoration, Pet Urine Decontamination, Oriental & Area Rug cleaning, Wood Floor cleaning, VCT Floor Waxing and Stripping, Concrete Floor cleaning, Carpet & Upholstery Protection, Stone & Grout Sealing, and others! All of these services can be performed from Provo, UT to Ogden, UT and out to Park City, UT and the surrounding areas. We have been serving the Wasatch front for over 20 YEARS! How is Cleanville able to provide all of these services? It starts with our extremely capable and versatile AeroTech XT trucks. We are able to use a number of attachments that allow us to do low-pressure upholstery cleaning to high-pressure concrete cleaning with a single truck. The next reason is our highly-trained staff members. Our technicians are IICRC certified in a number of cleaning areas, while our managers are Master Certified Textile Cleaners. To become a true expert in a field, it requires experience and knowledge, as well as learning techniques that have been proven over many years. Of all the services Cleanville offers, are they better at one than another? We are experts in all of the areas mentioned, but we considers our main areas of focus to be Carpet Cleaning, Oriental & Area Rug Cleaning, and Stone Cleaning & Restoration. We are perfectionists and customer service is our highest concern. Unfortunately, there are too many companies in our industry that claim to be experts, but are really just start-ups with [...]