A question we get asked ALL the time is "How often should I clean my carpet?" Lucky for you guys, today I am going to discuss what the best answer is to that question! First of all, the short answer is... It depends! What does that mean? Well, it depends on where you live, how many people live in your house, how many pets you have, how often you have guests, whether or not everyone takes their shoes off, if you eat on your carpet, how often you vacuum, and what kind of carpet you have - and more! The answers to those questions determine how often you should clean your carpets because all of those factors contribute to adding more dirt and soiling to your carpet. The number of people in the home greatly increases the amount of soiling because each person tracks in dirt and sheds millions of skin cells per day! The same goes for having guests over, and especially when they do not remove their shoes. Besides people, pets are one of the largest contributors to adding soiling to your carpets. They do not wipe their feet when they come in from the muddy outdoors, they drool, they shed, they rub their oily hair all over the carpet, and can sometimes have accidents on the carpets. In summary, the more people or pets you have in your home, the more often you need to vacuum and have your carpets professionally cleaned. Now that we discussed the cause of the soiling, we can discuss how to remove it and how often. A common misconception about carpet cleaning is that it makes your carpet resoil faster, or causes it to wear out faster. [...]
Now that summer is over and the holidays are here... it is time to get those area rugs cleaned! The process of getting your valuable rugs cleaned can be scary at first, but have no fear! According to our 60+ 5 star Google reviews, Cleanville is the preferred choice for oriental and area rug cleaning in Salt Lake City and the surrounding areas. We are focused on making the process as easy and quick as possible for getting our clients' rugs cleaned and back to them! So, how exactly does the process go? Just make a call to us at 801-488-0088 or bring your rugs in to our facility at 411 W. Ironwood Drive in Salt Lake! We can also pick up large rugs if needed (for a small fee). Once we see and inspect your rugs, we will give you an estimate on cleaning costs and get started on them right away. What kind of rugs can we clean? Just about any and all of them! Wool rugs, synthetic rugs, silk rugs, rayon rugs, viscose rugs, animal fur rugs, carpet rugs, old rugs, new rugs, and everything in between! For most rugs, the cleaning turnaround is about 4-7 business days. When your rug is cleaned to our satisfaction, you will receive a phone call from our office and you can let us know if you want to pick up your rugs or need them delivered. Payment is due at the time of pickup. We accept all major credit cards, checks, and cash. Please give us a call or email with any other questions! We hope you will find your experience at Cleanville to be not as scary as you imagined!
Who wants to learn about another one of Cleanville's professional services?? Today's topic is the stone restoration and polishing service that Cleanville Carpet, Rug, & Stone Care offers in the Salt Lake valley and surrounding areas. We have been in the stone cleaning, sealing, and restoration business for over 20 years and can handle many of the common issues related to stone maintenance and repairs. We are outfitted to work on travertine, marble, limestone, slate, granite, and many others! The stone restoration services we offer are: Polishing Honing Etching and scratch removal Cleaning Sealing Travertine hole filling For old, scuffed and scratched floors - our polishing services restore the shine and beauty of the stone and will brighten up any interior space! We can do commercial or residential jobs and treat every floor with the utmost care. We prep the areas around the floor by taping off baseboards and wood borders, laying down drop cloths and floor mats, and putting up wet floor signs and caution tape. The polishing process is a wet polish and is dust free, which means your home or business is going to be left with a clean and beautiful floor and no dust to clean up! Call us today for an estimate and with any questions you might have! http://cleanvillecarpetcare.com/carpet-cleaning-services-salt-lake-city/natural-stone-cleaning-salt-lake-city/
Hello friends! Have you heard that Cleanville is the premiere rug cleaning and washing destination in the Salt Lake City, Park City, Utah County, and Davis County areas? Well if you have not heard about our professional rug washing services, I will tell you why we have earned that reputation! Rug washing is more than just a service - it's an art and should not be done by anyone without the proper training, experience, or tools. Having your investment quality area rugs, oriental rugs, Persian rugs, tapestries, furs, silk rugs, or prayer rugs is a big risk if they are not handled by professionals. Luckily, the rug cleaning professionals at Cleanville have years of experience and use the latest technology, techniques, and cleaning solutions to clean your fine rugs. We specialize in wool fibers and are a WoolSafe Certified firm, but can also clean other natural fibers such as silk, cotton, linen, bamboo, and others! The process for getting your rugs cleaned is simple! Call, email, or stop by our office and we will look at your rugs to determine pricing and the best method for cleaning. The turnaround time for rugs is generally a business week and they will be returned to you DRY, CLEAN, and BEAUTIFUL! Stop by our office anytime Monday - Friday, 8am - 4:30 pm to see our shop and learn about the wash process. Don't forget... We also offer rug pad and stain guard for our valued clients!
Leather furniture can be a great addition to any room... until it becomes neglected, dried up, and in need of some TLC! As you may already may know, Cleanville Carpet, Rug, & Stone Care is Salt Lake City and the surrounding area's highest rated upholstery cleaning service provider. We professionally clean all types of fabric and this includes leather as well. Leather upholstery needs to be maintained, just like carpet, tile & grout, and other household surfaces. Our friendly trained technicians will identify what type of leather you have, give you options for cleaning, conditioning, and protecting - then get to work! The most common type of leather is called a "protected" leather. This is the shiny type that is designed to be very durable when maintained properly. Our leather cleaning kits are stocked with a mild leather cleaning solution that works really well on this type of leather. (Please note that some stains on leather are nearly impossible to completely remove, but we will do our very best to improve or remove them.) After the leather is cleaned, we can follow that with a leather conditioner that revitalizes and softens the leather, and finish with a leather protectant. There is also a type of leather called NuBuck or suede. Although this kind of leather should generally not be wet-cleaned, we have special cleaning cloths that are designed to clean the rough finish of NuBuck by absorbing and agitating the fiber. The cloths are able to remove light soiling and food spills quite well, and the look and feel of the leather is much improved! Last, but not least... Cleanville can clean and protect your automobile leather interiors too! Our fine leather care products and [...]
As April approaches, Spring cleaning is on everyone's minds... There is no better feeling than starting off the warmer months with a fresh, clean, and happy home! While many people prefer to do their own cleaning, there are some messes that need the help of professionals. This is where a phone call to Cleanville Carpet, Rug, & Stone Care makes your life and chore list much easier! But Cleanville just cleans carpet right? Wrong! Cleanville is a full service cleaning company. You name it - we can clean it. If we cannot, then we can refer someone who can and is at our level of excellence! Let's say your spring cleaning list looks something like this: Clean the carpets Clean the tile or stone floors Clean the upholstery Clean the hardwood or laminate floors Clean the Oriental or area rugs Clean the concrete garage floor Clean the shower tile or stone Clean the car mats Clean the matresses etc... The good news: One call to Cleanville and your list is taken care of. Not only can we clean all of those items or surfaces, we can protect or seal them as well! With our proven customer service record backed by over 60 "5 star" Google reviews, you can have the peace of mind knowing that your home is in good hands. So don't sweat the spring cleaning, just pick up the phone and call the experts at 801-488-0088!
You have probably heard the terms Scotch Guard, Stain Guard, Protector, or MicroSeal before... but what exactly do these products do? First of all; not all carpets and rugs are created equal! There are several different fiber types that rugs and carpets are constructed with, and they all behave differently when it comes to stain resistance and cleaning. To put it simply, most synthetic carpet (especially nylon) comes with a form of stain guard from the mill it is produced in. That protector is applied to the fibers and baked on. However, after 2-4 years of traffic wear and cleaning, etc, the stain guard coating wears off and does not offer the same protection as when it was new. Wool and other natural fibers, on the other hand, generally do not come with any sort of added protection! That means you have a textile, whether it is carpet, upholstery, or a rug that has no protection against spills, spots, food, or pets! This is where Cleanville comes in to protect your investments! We offer fiber stain guard application on just about any type of textile you have - wall to wall carpet, oriental & area rugs, upholstery, and more. We have several different stain guard products available to use, depending on the fiber it is going on. One MAJOR benefit of the product we use is that it contains what is called acid-dye blockers. Why do you need acid-dye blockers? Well, almost every substance that is going to permanently stain your textiles is acidic! Drinks, pet urine, vomit, and many other harmful substances are acids that easily and permanently dye your vulnerable fibers. The acid-dye blockers in the protector we use fill empty dye sites [...]
Hello friends! Today I want to talk about the rug cleaning market in SLC. A quick Google search will yield a list of results that shows a number of different carpet cleaning companies that say they can "clean" your area and oriental rugs. There are also a couple of rug retail stores that offer rug cleaning as a service as well. And, of course, you will see Cleanville Rug Care on the list! So what should you look for when choosing a company to professionally clean your expensive textiles? 1. *** Make sure they are not going to clean your hand knotted/wool/silk/viscose/etc... rugs with their HOT WATER truck mounted carpet cleaning system!!! 2. Do they know the differences between rug types, fiber types, and how to clean them respectively? 3. Do they have a submersion wash setup for doing a thorough cleaning on your heavily soiled rugs? 4. Do they have the proper and adequate insurance? 5. Can they pickup and deliver your rugs? 6. Do they offer a fiber protector application after cleaning? 7. Will they let you watch the rug cleaning process or see the cleaning area? 8. Do they stay current on all the latest cleaning methods and tools in the industry? 9. Do they have reviews and testimonials to back up their claims?? Those are just some of the concerns you should have when you are shopping for a rug cleaning professional in your area. We get asked a lot of these questions every day and want to make sure the public is informed on the rug cleaning process and why you shouldn't have an average carpet cleaning company clean your valuable investments. Rug cleaning is not an easy task and [...]
What is the difference between good customer service and great customer service? There is no quick or simple answer. It takes years of learning what gets customer satisfaction ratings to be the highest possible and keeps those clients coming back. However, there are a few things we do at Cleanville carpet, rug, and stone care that have been proven to get us 5 star Google reviews and the most loyal clients in the business! One of the most important things we do is communicate with our clients before, during, and after the service we provide. This includes: - taking the original call and getting all the relevant details of the client's concerns - giving the clients a reminder call a day or two before their appointment - calling clients 30 minutes ahead of the appointment to let them know when to expect us - explaining our process and how to care for your carpet after we clean it at the time of service - a follow up call the day after the service to make sure our service met and exceeded the client's expectations - reminder emails after one year since the date of cleaning to help our clients remember our services may be needed again Besides communication very thoroughly with our clients, we strive for providing the best cleaning service experience in our industry. We have invested a ton of time and money into making sure our technicians are highly trained, have the best equipment available, and are prepared to provide solutions for our client's unique problems. If our technicians do not know an answer to a problem, they will consult with one of our Master Textile Cleaner certified managers to come up with [...]
You just got home from a dinner at your favorite restaurant and you walk down to the basement to do some laundry... Much to your surprise, you step into an inch of water when you reach the bottom of the stairs! So what is the first thing you should do? Depending on the situation, the first thing to find is the source of the water. Some common ones include, but are not limited to: toilet backups, hot water heater leaks, corroded pipes, burst hose bibs, window well leaks, cracks in the foundation, floor drain backups, and loose connections on a washing machine. Once you find the water source, you need to try to stop the leak if possible. That may require turning off the water main valve inside your home, or the one outside in the ground by the street. Sometimes it is necessary to call your city water municipality's emergency number to get them to shut it off. Your next step is to assess the damage done by the water loss and decide how to get it remediated. In the state of Utah, the homeowner has the choice of who they call to do their flood cleanup. It is not up to the insurance company. However, it is a good idea to contact your insurance representative ASAP to find out what your policy covers. We would also highly recommend taking pictures of everything affected by the water loss, including your personal items and damage to the home. So the next question is when do you need professional help? Not all water losses require calling a restoration company. For a small fresh water leak, a homeowner can sometimes get the carpet and pad dried themselves [...]